B y default, a profile photo in the email domain cannot be changed. The reason behind this limitation is unclear. cPanel does not provide a feature to replace the default anonymous profile photo with a custom image, which is quite unfortunate.
Although cPanel lacks this feature, there is a workaround using a Google Account. This method not only allows you to set a profile photo but also enables adding your cellphone number, making your domain email appear more professional and trustworthy. Let us walk through the steps.
1. Create a Google Account
Access the Google Account Page
To begin, visit the
Google Account page and click on
Create Account.
Use Your Domain Email
You may already know how to create a Google Account, but in this case, instead of using a Gmail address, you will be using your domain email (e.g., admin@faq.co.zw). Click on
Use my current email address instead.
Fill in your details, use your domain email, then click
Next.
Verify Your Email and Mobile Number
Check your domain inbox for the Google verification code. Enter the code, then click
Verify. Next, provide your mobile number and verify it by entering the SMS code sent by Google.
Final Setup
Complete the date of birth and gender fields. After this, your Google Account will be ready to personalise.
2. Add a Profile Photo to Your Google Account
Open the Personal Info Tab
Once your account is active, navigate to the
Personal info tab from your Google Account dashboard.
Select and Upload Your Photo
Click on the profile picture section to upload your image. Choose a clear JPG or PNG format photo.
Save and Sync
After uploading, your domain email will display this photo whenever you send emails, provided the recipient uses a compatible client like Gmail.
Conclusion
With this method, you have now linked a profile photo to your domain-based email. It is a simple yet effective solution to make your communication appear more credible. This also works for other emails under your domain such as info@faq.co.zw or support@faq.co.zw—just repeat the same process.
Frequently Asked Questions
Can I change my profile photo again later?
Yes, you can update your photo anytime from your Google Account settings.
Does this method work with all domain email providers?
It works as long as your email can be verified by Google during account creation.
Is this feature available in 2025?
Yes, this method is still working in 2025.
Will the photo show in Outlook or Apple Mail?
Not always—display depends on the recipient’s email client.
Can I add a phone number as well?
Yes, during account setup you can add a mobile number for added trust.
Is there a limit to how many domain emails I can use?
No, but each domain email must be added to a separate Google Account.
Can I remove the photo later?
Yes, you can delete or replace it from your account at any time.
Is this method free?
Yes, creating a Google Account with your domain email is completely free.
Do I need to use Gmail to send emails?
No, you can still use your usual email client; the photo is linked through Google.
Will this affect my email hosting or cPanel settings?
No, this method only affects how your profile appears externally.
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